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Organization Overview  
The Credit Valley Hospital and Trillium Health Centre is a newly merged hospital serving Mississauga, West Toronto and the surrounding communities. It is one of Ontario’s largest community-based academic health networks and has a teaching affiliation with the Mississauga Academy of Medicine at the University of Toronto Mississauga.
Industry Healthcare and Medical Services
Site/Location Credit Valley Hospital
City Mississauga
Province Ontario [ON]
Job Title Program Director, Primary Care, Rehab, CCC & Senior's Health
Job ID 12797
Job Type Full Time
# of Positions 1
Date Posted 10/18/2012
Internal Deadline 11/1/2012
Position Description  


Reporting to the Vice President, Patient Care Services, this position brings a high level of operational expertise and leadership skills to a diverse care team. .The responsibilities of the Program Director, Primary Care, Rehab, CCC & Senior’s Health include ensuring the delivery of excellent and safe care for patients/families/clients in all portfolio areas and creating a healthy work environment for staff, physicians and volunteers. You will have operating accountability for a broad and diverse range of services and programs and will play a crucial role in achieving the organization’s vision, mission and strategic initiatives. In particular, Transitions from acute care to the community will play a key role in achieving our strategic plan. This role is pivotal in accomplishing that.


  • Plans, develops and ensures the delivery of programs in designated areas to provide patient and family-centred care in collaboration with internal management and community referral sources

  • Provides leadership for the development and implementation of the strategic planning process

  • In collaboration with our community partners, provides leadership in the delivery of providing Senior’s Care across the continuum.

  • Is aware of best practices for rehab and CCC, and strives towards achieving best practices in transitional care to improve patients outcomes, including their return to home.

  • Develops strategic alliances and partnerships with the business community and other referral sources and health programs

  • Monitors and oversees the fiscal operations of the Primary Care, Rehab, CCC and Senior’s Health areas

  • Prepares proposals and business cases for entrepreneurial and innovative ideas that enhances all potential revenues and service cost effectiveness

  • Provides leadership and direction for the Primary Care, Rehab, CCC & Senior’s Health portfolio management across the organization to achieve outcomes

  • Identifies trends and emerging needs within the patient population and maintains service responsiveness to community needs

  • Represents the organization on various Board committees for the family health teams when applicable

  • Contributes to the success of specialized programs such as the NP Stat Program

  • Promotes and advances best practices within the organization

  • Leverages external relationships with community providers and regional partners

  • Actively participates in committees, both internal and external, addressing collaboration and coordination of services

  • Engages with a multidisciplinary team of hospital professional staff, clinicians, service providers, contracts and others to ensure the quality delivery of all Programs


Knowledge, Experience and Skills

  • Masters degree in a health related field

  • 7+ years professional experience in a health discipline with progressive management experience

  • Must be a member in good standing of a regulated health profession

  • Clinical experience in the areas of Rehabilitation, Complex Continuing Care or Senior’s Health is an asset

  • Strong, well developed business management skills (strategic planning, budgeting, resource allocation and analytics)

  • Well developed, leadership and management skills

  • Excellent written and verbal communication and presentation skills

  • Results-oriented and client-focused with a commitment to excellence

  • Superior analytical, problem solving, negotiation and conflict resolution skills

  • Ability to build effective working relationships with a dynamic, professional team

  • Demonstrated management and staff development with emphasis on coaching, mentoring and leadership


Position Location and Travel:

Travel among the 3 main sites of The Credit Valley Hospital and Trillium Health Centre will be required.

The Credit Valley Hospital and Trillium Health Centre is committed to fostering a healthy and positive work environment in accordance with applicable legislation, including the Occupational Health and Safety Act and Regulations, as well as the organizations policies and procedures. We will accommodate your needs under the Ontario Human Rights Code.
Applicants must be eligible to work in Canada.
The Credit Valley Hosptial and Trillium Health Centre is identified under the French Language Act.

We would like to thank all applicants for their interest in this position, however, only those selected for an interview will be contacted
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