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City/Ville Burnaby
Province British Columbia [BC]
Title/Titre Assistant Manager
About Us

Compass Group Canada is the leading foodservice and support services company in Canada with over 25,000 associates and annual managed revenues of $1.5 billion in 2012. Employing 500,000 associates worldwide, its parent company, UK-based Compass Group PLC had revenues of £16.9 billion in 2012.

 

Our vision for growth and success is a powerful one, to combine fresh ideas with the industry’s greatest talent -- Great People, Great Service, Great Results!  

 

Chartwells serves educational institutions from Kindergarten through Grade 12, colleges and universities. Chartwells provides responsible, healthy-eating solutions and education to its customers.
 
Position Summary
Position: Assistant Manager, Food Services
 
 
Location: Burnaby, BC - Simon Fraser University
 
 
Overview:
 
  • The Assistant Manager works with the Manager and the team to successfully manage over $1M in residential dining operations.
  • This position reports to the Manager and is responsible for overseeing the unit.
 
Duties:
 
With a “Can Do” attitude and a “Passion for Excellence”, the Assistant Manager:
  • Helps the Manager oversee the residential dining operations.
  • Develop and monitor a meal and break schedule for the staff that does not interfere with customer service.
  • Responsible for training, developing and leading a team of associates capable of providing great customer service.
  • Accountable for the monitoring and organization of catering orders with weekly invoicing.
  • Administrative duties include: cash register readings, orbit, inventory, banking, ordering and the administration of the “Be a Star Program.
  • Accountable for client and customer relationship building.
  • Ensures strict compliance of Compass Quality Assurance and Health and Safety Programs.
  • The operation runs 7 days a week, 24 hours a day. 
 
Qualifications
Required: (please only apply if you meet all required qualifications):
 
  • Great Attitude!
  • Solid supervisory experience
  • Mental ability to provide excellent judgment for problem solving and strong arithmetic skills.
  • Passion for Customer Service excellence
  • Detail-oriented and ability to thrive in a fast-paced environment
  • Solid team player with an emphasis on customer-service
  • Strong supervisory skills and with proven ability to motivate, lead and coach staff
  • Superior client relationship skills
  • Excellent communication skills (written and verbal)
  • Strong proficiency in computer skills, MS Office (Word, Excel, Outlook etc.)
  • Able to accommodate a flexible work schedule (including evenings and weekends)
 
 
 
 
Thank you for your interest in a career with Compass Group!
 
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Only those selected for an interview will be contacted. We will consider your resume for additional opportunities.
Compass Group Canada is committed to fostering a diverse and representative workforce and an inclusive work environment where all employees are treated fairly.
 
Job ID 5732
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