Job Details
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City/Ville Oakville
Province Ontario [ON]
Title/Titre General Manager
About Us

Compass Group Canada is the leading foodservice and support services company in Canada with over 25,000 associates and annual managed revenues of $1.5 billion in 2012. Employing 500,000 associates worldwide, its parent company, UK-based Compass Group PLC had revenues of £16.9 billion in 2012.


Our vision for growth and success is a powerful one, to combine fresh ideas with the industry’s greatest talent -- Great People, Great Service, Great Results!  


Chartwells serves educational institutions from Kindergarten through Grade 12, colleges and universities. Chartwells provides responsible, healthy-eating solutions and education to its customers.
Position Summary
Position: General Manager (Sheridan College)
Location: Oakville, ON
  • We are currently seeking a General Manager to be assigned to work at our food service operations located at the Sheridan College.
  • You will report to the District Manager and supervise over 80 non-unionized associates in a multi-unit food service operation. 
  • Ensure a seamless operation of various day to day food service functions are consistently run in an exemplary fashion.
  • Work with operation chefs in menu planning and development.
  • Responsible in unit hiring, employee training, associate supervising, staff scheduling and resolving employee/labour relation issues.
  • Responsible in operation planning and expenditures, budgeting, costing, P/L, and maintaining proper inventory levels.
  • Ensure high level of client relations is maintained.
  • Cultivated regular meetings with college/university client and student representatives on our food service programs and ensure they are satisfied with the service and menu options we provide.
  • Collaborate with Marketing department to implement new marketing strategies and programs in campus.
  • Work closely with Branding department to ensure both internal and external brands are complied to stipulated policies and procedures.
  • Sustain retail sales growth and profit and strive to exceed targeted sales quota.
  • Ensure the unit has strict compliance of the Compass Quality Assurance and Health and Safety Program, Occupational Health and Safety Act and WHMIS regulations. 
  • Ensure Hazard Analysis and Critical Control Point (HACCP) standards are followed in the food preparation process. 
Required: (please only apply if you meet all required qualifications):
  • Post secondary education plus a minimum of 5 years related management experience in a food service school setting environment
  • Experience managing both Front of the House and Back of the House food service operations
  • Strong retail merchandising and marketing experience
  • Possess superior leadership qualities, multi-tasking skills and the ability to harmonize good team work
  • Proven management skills, capable of motivating, leading and developing associates
  • Committed to excellent service and customer satisfaction
  • Comprehensive knowledge of food and catering trends with a focus on quality, production, sanitation, food cost controls and presentation
  • Creative thinker
  • Hard working team player
  • Excellent communication skills (written and verbal)
  • Able to work in a fast paced environment and readily acceptable to change work priorities at any time
  • Knowledge of Microsoft Office, Word and Excel
  • Experience in operating residence dining within campus settings
  • Experience working with external brands of Tim Hortons, Second Cup and Starbucks is essential 
  • Experience in facilitating and project managing renovation and/or new unit opening in food service operation
Thank you for your interest in a career with Compass Group!
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Only those selected for an interview will be contacted. We will consider your resume for additional opportunities.
Compass Group Canada is committed to fostering a diverse and representative workforce and an inclusive work environment where all employees are treated fairly.
Job ID 5922
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