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Location Cineplex Entertainment Home Office
City Toronto
Province Ontario [ON]
Title Co-op - Junior Computer Operations Analyst
Position Description
About Cineplex Entertainment: Cineplex Entertainment Limited Partnership has grown tremendously over the past few years to become the #1 theatre exhibition company in Canada, serving more than 70 million guests annually. Proudly Canadian and with a workforce of approximately 10,000 employees, the Cineplex family of theatres includes the following: Cinema City, Cineplex Odeon, Coliseum, Colossus, Famous Players, Galaxy, SilverCity and Scotiabank Theatres. Our company offers competitive compensation programs. To learn more about Cineplex Entertainment please visit our website at www.cineplex.com.
 
The Information Technology department has a recurring co-op opportunity for the position of Junior Computer Operations Analyst reporting directly to the Director, Computer Operations and Infrastructure. Please note: This co-op placement must be associated with an educational institution and will be for the periods May - August 2013 and September - December 2013 and you will be expected to work regular business hours Monday to Friday.  
 
The specific responsibilities include:
 
1. Server Support and Maintenance
  • Provision new server environments utilizing Windows 2008 Server as a base Network Operating System
  • Participate in new system / application rollouts
  • Configure Virtual environments utilizing VMWare virtual server
  • Provide support for tier 1technical issues
  • Administration for new and existing Active Directory Accounts
  • Manage patch management deployment performing proper testing and deployment making deployment recommendations
  • Participate in monthly maintenance windows
 
2. Network Support and Maintenance
  • Support the day to day LAN / WAN
  • Configure Switches, Routers and Firewalls
  • Detailed Visio Diagrams of locations
 
3. Desktop Support and Maintenance
  • Participate in the rollout of new PC’s and Notebooks
  • Create new “base images” for various hardware platforms
  • Provide post implementation remote and desk-side support as required
 
4. System Documentation
  • Keep accurate records of all System Maintenance including root cause and resolution
  • Keep support / configuration documentation up-to-date for all Network Systems
  • Prepare user documentation and FAQ’s for user support
 
The following Knowledge and Skill Requirements are:
 
Education
  • Must be actively enrolled in Secondary School / College / University with a strong interest in Systems Architecture and Systems Integration
 
Experience:
  • Currently Enrolled in Computer related courses
  • Understanding of the various Microsoft Server, Application and Support tool platforms
 
Skills:
  • Must possess strong technical and troubleshooting skills
  • Must be proactive and possess strong interpersonal, customer service, communication, and organizational skills
  • Must possess excellent writing and verbal presentation skills
  • Must be able to operate in a busy environment and manage multiple projects and change with shifting priorities
  • Must be self-motivated
  • Must be able to handle multiple priorities and manage available resources accordingly in a fast paced environment
 
Interested applicants please apply today.
 
While we appreciate all interest, only those candidates selected for an interview will be contacted. As part of Cineplex Entertainment’s standard recruitment process, suitable candidate(s) will be required to undergo pre-employment screening as a condition of employment or promotion.
 
No Agency Calls Please