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Location Cineplex Entertainment Home Office
City Toronto
Province Ontario [ON]
Title Bilingual Associate Clerk
Position Description

About Cineplex Entertainment: Cineplex Entertainment Limited Partnership has grown tremendously over the past few years to become the #1 theatre exhibition company in Canada, serving more than 70 million guests annually. Proudly Canadian and with a workforce of approximately 10,000 employees, the Cineplex family of theatres includes the following: Cinema City, Cineplex Odeon, Coliseum, Colossus, Famous Players, Galaxy, SilverCity and Scotiabank Theatres. Our company offers competitive compensation and incentive programs coupled with comprehensive benefit programs, which includes health and dental plans. To learn more about Cineplex Entertainment please visit our website at www.cineplex.com.

The Supply Management department currently has an opening at our Home Office for the position of Bilingual Associate Clerk, reporting to the Manager, Customer & Fulfillment Services.
Responsibilities & Duties include:
  • Safe and proper packaging of customer items.
  • Answering inquiries through incoming calls / e-mails; providing information on products and services to both internal and external customers in a timely manner.
  • Maintaining inventory and customer records.
  • Accurately process orders, both manual and online.
  • Resolving customer complaints on product and service issues by determining the cause and offering the best solution to resolve the problem; expedite correction or adjustment; follow up to ensure the matter was resolved.
  • Contributing to team effort by ensuring you support all aspects of the overall department goals and objectives.
  • Other administrative tasks as required.
Knowledge & Skill Requirements:
  • The ideal candidate will have, at minimum, a high school diploma and/or a post-secondary certificate or diploma emphasis on courses in business, administration, logistics and sales.
  • Detail oriented and organized, with excellent follow up skills.
  • Guest service experience is an asset.
  • Self motivated; enjoys responsibility and accountability.
  • Proficiency in Microsoft Word, Excel and Outlook is a must.
  • Excellent communication and interpersonal skills.
  • Able to lift up to 30 lbs.
  • A friendly, outgoing personality and ability to work independently or as part of a team.
  • Problem solver and multitasker.
  • Proficiency, both written and verbal, in French and English is a requirement.
  • For this role candidates must be available 9 AM – 5 PM Monday to Friday.
Interested candidates please apply today
While we appreciate all interest, only those candidates selected for an interview will be contacted. As part of Cineplex Entertainment’s standard recruitment process, suitable candidate(s) will be required to undergo pre-employment screening as a condition of employment or promotion.
No Agency Calls Please