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Canlan Overview Canlan Ice Sports is the largest private sector developer and operator of recreational ice sports facilities in North America. The company's success in the recreation and entertainment industry is attributed to a combination of innovative programming and world-class facilities. We understand our customers’ need for service excellence and are committed to it.
More Information  
Canlan Ice Sports Oshawa offers 2 NHL-sized ice surfaces with the best ice around, the Thirsty Penguin Grillhouse, our sport store and 4 championship beach volleyball courts. Our facility accommodates numerous adult and youth programs, events and tournaments. As you can see, we’re a full service recreation and entertainment facility. We believe we’re Durham Region’s most popular sports complex because our people make the difference!  
Location/Facility Canlan Ice Sports - Oshawa
Community Oshawa
Province/State Ontario [ON]
Postal Code/Zip L1J8C4
Country Canada [CA]
Title Ice Maintenance Person
Position Overview
Under the direction the direction of the Operations Manager, ensure that floods are done on time with safety being a prime concern. Primary responsibilities include ice resurfacing, edging, janitorial work & (T’s) ice plant / compressor log readings, & some HVAC troubleshooting. Also provides cooperative assistance within all areas of the business.
Note: (T) refers to Ticketed with Refrigeration. Ticket equivalent to Manitoba Class W Power Engineering Certificate; Ontario Refrigeration Class B Ticket; BC 5th Class Refrigeration Certificate.
Primary Responsibilities
(Integrity) Acting honestly with integrity, being productive, co-operative, accountable, responsible, flexible and positive.
  • Proven work ethic, with utmost integrity.
  • Meets personal commitments.
  • Adheres to policy & regulations.
  • Shares complete and accurate information.
Being concerned with personal well being, maintains standards of dress and hygiene which align to Canlan guidelines.
  • Dressed professionally as detailed in dress code policy.
  • Achieves expectations with regards to schedules and is sensitive to the timeliness needs of others.
  • Adheres to posted schedule.

Knows & understands the needs of the customer (both internal & external). Puts a high

priority on Customer Satisfaction.

  • Listens and empathizes with customers.
  • Clarifies customers' needs.
  • Confirms customer satisfaction.
  • Acknowledges customers when passing them in facility.
Builds positive relationships with customers and fellow staff. Is responsive in dealing
with people. Displays a solid "service attitude".
  • Participates in keeping all areas of the facility neat, tidy and safe at all times. 
  • Change room cleanliness
  • Execution of tasks and completion of checklists
  • Between Use
  • End of Day
Works within and contributes to the effectiveness of the facility / department team. Respects differences, takes responsibility to help.
  • Works effectively with others and independently.
  • Assists in training of new employees.
  • Mentors junior staff members.
  • (T) Assists in refrigeration plant operation training.
Expresses ideas effectively in individual and group situations.
  • Adaptable and able to communicate positively and effectively with customers, participants and staff.
  • Must be flexible to work irregular shifts (evenings and weekends).
  • Response to emergency call out duties as required.
  • Examples:
    • (T) Plant Alarms
    • Power Failure
    • Fire Alarm
    • Water Leaks (Pipes/Roof)
    • Medical
    • Major Spill


Provide Health and Safety Leadership:
  • Is aware of the Facility Emergency Plan.
  • Is aware of location of First Aid kit and Incident Reports.
  • Ensures that all entrances are kept clear and safe of all debris and snow.
  • Supports and promotes a safe workplace
  • Elimination of Trip Hazards
  • Prevention of Slip and Fall Hazards
  • Properly stored tools and equipment in designated areas.
  • Safe use of equipment
  • Use of personal protective equipment
  • Proper use of hazardous materials
  • Certified in use of equipment and supplies as required. E.g. Elevated Work Platform, Propane Handling, etc.
  • Safe Work Practices – Lifting, carrying, etc.
  • Safe use and storage of hazardous materials 
  • Is "WHMIS" and "Workplace Violence" trained.
  • Is aware of the location of the Defibrillator is and how to use it.
  • Perform maintenance within the facility in accordance with local building and fire codes.
  • Resurfacing, edging and other ongoing ice maintenance as scheduled.
  • Zamboni Operation
  • Edger Operation
  • Ice Depth measurement
  • Ice Chopping/Spudding
  • Leveling the Ice
  • Ice Painting
  • (T) Monitor the ice plant regularly and take appropriate actions as necessary for safe operation, maintaining logs with readings (as required) and keeping appropriate notes.
  • Ice Plant Temperature and pressure readings
  • Maintenance to System
  • Charge oil to compressor
  • Drain Oil
  • Add Brine / Glycol
  • Test for minor ammonia leak
  • Adjust condenser water levels.
  • Clean condenser nozzles
  • Change condenser fan belts
  • Maintain cleanliness
  • Painting as required
  • HVAC Filter & Belt Changes
  • Record any maintenance done. Eg. (charge oil to compressor, drain oil from chiller, add brine/glycol to system.) 
  • Maintenance
  • Basic Plumbing (change faucet)
  • Painting
  • Dasher Board System Repair
  • Arena Glass Replacement
  • Hockey / Net Refurbishing
  • Drywall Repair
  • Building Cleaning
  • Property/Grounds 
  • Maintains appropriate checklists, records and reports with respect to their duties, tasks and cycles.
  • Zamboni Sign Out / Safety Check
  • Washroom Check Lists
  • Dressing Room Check Lists
  • Utility Readings
  • Other Janitorial Checklists (eg. lobby, arena)
  • Perform such other duties in maintenance as may be required such as operate tractor for snow removal, general snow removal, grass cutting, grass edging and general clean up of debris from the property outside of the building.
    • Snow Removal
    • Grounds Maintenance
    • Parking Lot Maintenance
    • Re-lamping rinks or other fixtures 
  • Auto scrubbing, waxing and buffing floors. Follows established floor care procedures.
  • Vacuuming all carpeted areas
  • General Maintenance
  • Plumbing
  • Electrical
  • Carpentry
  • Painting
  • Dasher Board System Repair
  • Arena Glass Replacement
  • Hockey / Net Refurbishing
  • Wall Construction
  • Window and Door installation
  • Drywall Repair
  • Ceramic Tiling
  • Building Cleaning
  • Property/Grounds
  • HVAC
  • Compressor
  • Perform minor maintenance on facility and ice maintenance equipment
    • Zamboni Maintenance
    • Safety Check of Machine
    • Safe Blade Changes
    • Grease Machine
    • Change / Studding Tires
    • Change Oil
    • Change Spreader Cloth
    • Clean / Wax Zamboni
    • Other
  • Ensures consideration for best practices in energy use management and environmentalimpact are employed.
  • Willingness and ability to work flexible hours (evenings & weekends).
  • Good communication skills
  • Team oriented.
  • Strong general mechanical aptitude an asset.
  • A minimum of 2 years previous training and operation of ice resurfacing equipment.
  • Possession of a valid “5th” Class Refrigeration Operators Certificate.
  • A valid Drivers license.
Department Operations and Facility Maintenance
Type of Employment Hourly - Regular Part Time/Casual
Progress Status Accepting Applications
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