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Canlan Overview
Canlan Ice Sports is the largest private sector developer and operator of recreational ice sports facilities in North America.  The company's success in the recreation and entertainment industry is attributed to a combination of innovative programming and world-class facilities. We understand our customers’ need for service excellence and are committed to it. 
More Information  
Canlan Ice Sports Saskatoon – Jemini and Agriplace are the coolest sports and entertainment facilities in Saskatoon! Combined we have 6 NHL-sized sheets of ice. Numerous adult & youth programs, events and tournaments operate year round. Agriplace features the Thirsty Penguin Express licensed concession and Jemini has the Thirsty Penguin Grillhouse and a full service sport store. Our knowledgeable and friendly team ensure the best possible experiences.
Location/Facility Canlan Ice Sports - Saskatoon
Community Saskatoon
Province/State Saskatchewan [SK]
Postal Code/Zip S7K6S7
Country Canada [CA]
Title Cook
Position Overview
Canlan’s Thirsty Penguin Restaurants strive to deliver great food products, service, and profitable growth through great people and experience.
 
To prepare, plate and present foodservice in a prompt, courteous and accurate manner in accordance to standardized recipes that exceed guest’s expectations.
Primary Responsibilities CORE COMPETENCIES AND RESPONSIBILITIES:
           
APPROPRIATE BEHAVIOUR:
(Integrity) Acting honestly with integrity, being productive, co-operative, accountable, responsible, flexible and positive.
Proven work ethic, with utmost integrity.
Meets personal commitments.
Adheres to policy & regulations.
Willingness to take direction and learn.
Shares complete and accurate information.
Has a positive enthusiastic attitude.
 
MAINTAINS PERSONAL STANDARDS:
Being concerned with personal well being, maintains standards of dress and hygiene which align to Canlan guidelines.
  • Dressed professionally as detailed in dress code policy.
  • Adheres to the Customer Service Charter.
 
ATTENDANCE, PUNCTUALITY AND TIMELINESS:
Achieves expectations with regards to schedules and is sensitive to the timeliness needs of others.
  • Adheres to posted schedule.
 
CUSTOMER FOCUSED:
Knows & understands the needs of the customer (both internal & external). Puts a high
priority on Customer Satisfaction.
  • Listens and empathizes with customers.
  • Clarifies customers' needs.
  • Confirms customer satisfaction.
 
SERVICE FOCUS:
Builds positive relationships with customers and fellow staff. Is responsive in dealing with people. Displays a solid "service attitude".
  • Participates in keeping all areas of the facility neat, tidy and safe at all times.    
 
           
TEAMWORK:
Works within and contributes to the effectiveness of the facility / department team. Respects differences, takes responsibility to help.
  • Works effectively with others and independently.
  • Assists in training of new employees.
  • Mentors junior staff members.
  • Desire to excel and succeed as a department and team.
 
COMMUNICATIONS:
Expresses ideas effectively in individual and group situations.
  • Adaptable and able to communicate positively and effectively with customers, participants and staff.
 
MANAGES CONFLICT:
  • Ability to defuse emotionally charged situations.
  • Ability to listen effectively to all concerns and conflicts with an open mind and customer focus.
 
WORK STANDARDS:
  • Provides a high level of accuracy and detail.
  • Willing to work to exceed expectations.
 
ADAPTABLE & FLEXIBLE:
  • Must be flexible to work irregular shifts (evenings and weekends).
 
UNDERSTANDS BUSINESS GOALS, PLANS & ORGANIZES:
  • Ability to prioritise and multi task.
 
 
TECHNICAL SKILLS AND KNOWLEDGE:
 
SAFETY:
Provide Health and Safety Leadership:
  • Is aware of the Facility Emergency Plan.
  • Reports any unsafe Health & Safety conditions.
  • Is aware of location of First Aid kit and Incident Reports.
  • Is "WHMIS" and "Workplace Violence" trained.
  • Is aware of the location of the eye wash station and how to use it.
  • Is aware of the location of the Defibrillator and how to use it.
 
FUNCTIONAL:
  • Has a developed knowledge of menu items.
  • Ensures all opening / closing procedures are completed (shift dependant).
  • Competent in the use and care of kitchen tools and equipment.
  • Receiving of products and the safe & sanitary storing of same.
  • Food preparation (in keeping with standardized recipes)
    • stocks, sauces & soups
    • starches
    • vegetables
    • meat, poultry & fish
    • sandwiches & salads
    • use of convenience foods
    • use of spices, seasonings, & flavouring
 
ENERGY & ENVIROMENTAL SENSITIVITY:
  • Ensures consideration for best practices in energy use management and environmental impact are employed.
Requirements
  • Willingness and ability to work flexible hours (evenings & weekends).
  • Team oriented.
  • Previous food preparation experience required.
  • Food Safe Certified (or equivalent) required.
Department Thirsty Penguin
Type of Employment Hourly - Regular Part Time/Casual
Progress Status Accepting Applications
Rate of Pay $13.05
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