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||Senior Manager, People & Development (Human Resources)
BCAA has been recognized as one of Canada’s 50 Best Employers for 2012
BCAA's People & Development department in Burnaby has an opening for a permanent full-time Senior Manager, People & Development. Reporting to the Director, People & Development, the Senior Manager, People & Development will be responsible for leading the P&D Services team. This role will ensure the integration and directing of P&D Services activities while ensuring alignment to BCAA’s corporate strategy. The Senior Manager, People & Development is also responsible for the development of processes and metrics which support the achievement of the organization's goals.
|Key Responsibilities Include
Establish partnerships with all levels of management to ensure effective and consistent practices from People & Development team (Advisors, Specialist, and Recruitment Specialist).
Manage and resolve escalated employee and labour relations cases in accordance with relevant policy, resolution procedures and organization values, and in alignment with Employment Standards and the Collective Agreement(s).
Collaborate with and provide input to People & Development business clients on the continuous improvement of HR practices, processes and programs.
Manage BCAA’s policy maintenance ensuring that they are relevant and mitigate risk to the Association.
- Lead and direct the Recruitment Specialist to ensure recruitment practices are consistent with established guidelines serving hiring managers.
- Participate recruitment process on an as-needed basis.
- Responsible for all recruitment communications and strategy.
Metrics and Performance Management:
Responsible for the development of a robust performance management process.
Develop and interpret People and Development metrics and apply to P&D strategy.
Monitor, analyze, interpret and report trends internally and externally and make appropriate recommendations to capitalize on opportunities, mitigate risk and resolve issues.
Occupational Health & Safety:
Ensure BCAA’s OH&S practices adhere to best practices and are in accordance with WorkSafe BC regulations and Occupational Health & Safety legislation.
Oversee BCAA’s OHS committees.
Review and proactively manage key indicators (injuries, claim costs, etc.).
Acts as a liaison with WorkSafe BC to maintain a strong, positive relationship.
Build bench strength within the team; maintain a healthy succession plan within the department developing promotable talent with the aim to have one promotable non-management team member at all times.
Actively promote and participate in BCAA global talent development strategy.
Leadership: Hire, train, inspire and coach team members.Ensure team has sufficient skills and experience to meet department objectives.Provide performance management; completes annual reviews on direct reports.Ensure knowledge transfer and retention in team.Manage succession and career development.Facilitate communication and work closely with Sr. Manager, Learning & Development, and Manager, Compensation and Systems.
Comprehensive knowledge in the areas of employment law, organizational planning, labour relations, recruitment and performance management.
Proven ability to deliver and manage projects from inception to completion.
Experience demonstrating the client management model: mobilizing the best people and integrating the tools and processes required to meet the needs of the organization.
Business driven with strong financial acumen.
Proven utilization of HR metrics to assess and improve the performance of HR programs and keeping business leaders apprised of any changes.
Demonstrated ability to provide pragmatic business solutions to complex human resource issues in a dynamic, fast-paced, service-driven environment.
Excellent facilitation skills with a demonstrated ability to lead groups through complex change.
Proven expertise in strategic planning, complex problem resolution and general management.
Superb interpersonal and communication skills with a demonstrated ability to build strong, trusting relationships with all stakeholders.
Proven ability to utilize creativity when faced with HR challenges.
Demonstrated facilitation of formal and informal presentations to all levels of management.
High level of interpersonal skills and integrity; solid team player.
Demonstrated ability to coach and mentor human resource professionals and operational leaders.
Strong project management skills.
Proficiency with HR Information Systems and MS Office – Outlook, Word, Excel, PowerPoint.
Must successfully pass a background check, which may include a criminal, credit, and credential check.
||Regular Full Time (RFT)
||Head Office (Burnaby)
||British Columbia [BC]
|Compensation & Benefits Overview
At BCAA, we offer competitive compensation packages and excellent career advancement opportunities. To find out more, ask the hiring managers during your interview.
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