- Are you able to work in a 24/7 shift-work environment?
- Are you available to work in the evenings, weekends and holidays?
If you said yes to the above, then this might be a great career opportunity for you!!!
Our Road Assist Contact Centre is a 24/7 operation that supports the needs of BCAA members throughout the province of British Columbia.
Currently, our Road Assist Department is accepting applicants for four Temporary Part-Time (20 or more hours per week for 5 months from May 2013 to September 2013) Customer Experience Representatives. The successful candidate will be required to work a variety of shifts, including evenings, weekends and holidays.
Reporting to the Manager, Member Experience, the incumbent will be responsible for delivering BCAA Roadside Assistance benefits and solving member mobility situations or needs, assisting members through the sales and renewal process, and presenting upgrade options based on specific member situational needs. Additionally, the position is instrumental in supporting the brand through lead generation focus for other BCAA products such as insurance and travel.
In addition to a resume, candidates must present a cover letter that demonstrates and exemplifies the following: continious learning, customer service experience, and technology & phone communication skills.