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Title Administrative Associate I
Job ID 13MIS_078
Position Overview
BCAA has been recognized as one of Canada’s 50 Best Employers for 2012 
 
BCAA's Corporate Fulfillment Centre in Burnaby has an opening for a permanent part-time (14 to 18 hours per week) Administrative Associate I with potentially full-time hours in the summer. Reporting to the Manager, Corporate Fulfillment Centre, the Administrative Associate I is responsible for administrative, production and data entry tasks that support the needs of various divisions of BCAA. On a monthly rotating basis, this group completes a variety of administrative activities, including the processing of new and renewal payments, record changes, computer accounting adjustments reconciliations and auto travel production and services.
Key Responsibilities Include

Reporting, reconciliation and processing

  • On a daily basis completes the processing and reconciliation of new memberships and Membership and Insurance changes and renewals:
    • Process payments for cheque, cash, bank, credit card,
    • Process automated batches
    • Process sales and renewals
    • Complete and reconcile commission reports and appropriate cheque requisition
    • Process applications; direct mail, campaigns, promotions and miscellaneous applications

 

Support and Administration

  • On a daily basis performs general administrative functions: 
    • Record and data integrity; including edits, changes and updates
    • Campaign entry into diamond
    • Campaign support including mail outs, benefit fulfillment and reconciliation
    • Ballot entry
    • Auto Travel fulfillment, reconciliation and support
    • Filing and DMS scanning
    • Folding and inserting membership and insurance documents
    • Mail distribution and reconciliation
    • Team Support in situation of staff shortage and higher than usual work volumes
    • Other duties as assigned

 

Product Knowledge, Training and Learning

  • To maintain current product knowledge on all BCAA/CAA/AAA products and services and to counsel Service Centre staff on these products and services
  • To assist with the cross training of staff within the department and Service Centre network when applicable
  • To assist with the updating and maintenance of all process and procedure documents
  • To participate in both approved external and internal continuous leaning courses  
Minimum Qualifications

Education:

  • Minimum 6 months’ post-secondary education

 

Experience:

  • 18 months’ general accounting and/or office experience, of which 6 months include cash balancing and reporting.

 

Skills:

  • Excellent key boarding and data entry skills
  • Light physical duties Ability to lift and carry 20lb boxes and occasional standing and bending
  • Basic computer experience: Windows, Microsoft Office (Outlook, Word & Excel)
  • Ability to cope with pressure and high volumes
  • Demonstrated communication & interpersonal skills
  • A positive approach to team work
  • Adapt well to an ongoing changing environment
  • Proven organizational skills with the ability to multi-task
  • Demonstrated problem solving abilities
  • Must be detailed oriented with a high level of accuracy
  • Demonstrated geographical knowledge of North America  

 

Preferred Qualifications:

  • BCAA internal systems: FileMaker Pro, NEAT, Diamond, D2000
  • Customer service experience
Division CIO
Job Status Regular Part Time (RPT-)
Date Added 12/19/2012
Branch/ Location Head Office (Burnaby)
City Burnaby
Compensation & Benefits Overview

At BCAA, we offer competitive compensation packages and excellent career advancement opportunities. To find out more, ask the hiring managers during your interview.

 

PLEASE NOTE THAT THIS JOB POSTING WILL REMAIN OPEN UNTIL THE POSITION IS FILLED.
 
BEFORE APPLYING FOR A POSITION, CLICK ON THE VIEW JOBS SECTION TO ENSURE THIS POSTING IS ACTIVE.

 

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