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Organization Overview Diversity, equity and inclusion are fundamental to our mission to educate students. We are committed to education that places strong emphasis on global citizenship, social justice and equity. We live this value through the strength and richness that diversity brings to our workforce and welcome contributors from equity groups including: Aboriginal Peoples, Visible Minorities, Persons with Disabilities, Lesbian Gay, Bisexual, Transgender and Queer persons.
Title International Student Advisor (Part-time)
Competition Number 14-S-66
Campus/Site Progress Campus
Position Summary International Education
Reporting to the Manager of International Development, this position is one of a team of International Student Advisors who provide comprehensive advising services and support assistance for international student prospects, their families and in and out of country contacts as well as admission and registration support to International Students. The International Student Advisor must impart expert technical advice on all immigration issues affecting international students
Responsibilities
  • Plans, coordinates and implements student success services and programs that enhance the educational and social experience of international students, and international minded students, faculty and staff.
  • Deliver excellent customer service to internal and external clients, demonstrating tact, diplomacy and maintaining confidentiality in all exchanges. 
  • Delivers extensive advising services to all full-time international students, their families and other contacts by liaising with Citizenship and Immigration Canada (CIC) to ensure that college admissions policy and procedures conform to established and frequently changing federal government guidelines for issuance of Student Authorizations (SA’s).
  • Writes and edits communications to be distributed to international student populations for purposes of updating students on rules, regulations or College important date changes.
  • Verifies information on current student off-campus work applications and forwards to Director for signature. Keeps ongoing and up-to-date database of student work documentation.   Prepares preliminary off-campus work reports for Director.
  • Develops, implements and evaluates student retention strategies and activities such as International Friendship, orientation, and scholarship program.
  • Provides guidance and assistance to the international student cohort to ensure a smooth transition to life in Canada and the Centennial College environment. This includes planning and implementing appropriate orientation/transition activities and programs on an on-going basis.  
  • Designs, leads and implements programs such as the Peer Ambassador Program, Buddy Phone System, cultural and recreational activities
  • Plans and delivers presentations at formal international student orientation events with comprehensive information regarding student rights and responsibilities, student services, international Centennial College processes for securing appropriate immigration documents.
  • Assists the Liaison & Student Recruitment Officer with presentations to promote our full-time programs and programs offered through our Global Experience Office to secondary schools, as representatives of the college
Qualifications
  • A three year Community College diploma in a Social Sciences discipline (i.e. Social Service Worker) or equivalent
  • Immigration Consultant Certificate in good standing with the Immigration Consultants of Canada Regulatory Council considered an asset
  • Three years of related practical experience in a post-secondary education environment or experience in an international office
  • Intermediate knowledge of PC software and of integrated student information database systems (e.g., Student Information Systems, Windows, Microsoft Word, Excel, Internet, College Websites).
  • Keyboarding skills with proven ability to work in a fast-paced computer-based customer service environment; ability to conduct on-line database searches using integrated student information system and network data and microcomputer applications; experience working with established policies/procedures/guidelines.
  • Demonstrated knowledge of Canadian Immigration Policies and Regulations
  • Excellent customer service/interpersonal skills.  
  • Excellent written and proofreading skills.
  • Demonstrated conflict resolution skills.
  • Awareness and sensitivity to the cross-cultural communication requirements of customers, and understanding the special needs of international students
  • Experience, knowledge and understanding of working effectively in a diverse environment
Classification PT
Hours of Work Part-Time up to 24 Hours
Additional Information as Applicable Variations of daily work shift, with occasional weekend work at peak periods
Posting Date 8/22/2014
Closing Date 8/28/2014
Application Info Apply online by clicking the "Apply Now!" button
 
"Proof of credentials or equivalencies from accredited regional or federal post-secondary institutions and/or their foreign equivalents will be required at the time of job offer." 
 
When applying, your cover letter and résumé must include examples that reflect all of the requested skills and qualifications and must be submitted online by August 28, 2014 at 4:30 PM. Please quote Competition #14-S-65 Misrepresentation of applicant information will be grounds for your exclusion from the competition or for dismissal should you subsequently be hired for the position. We regret we cannot accept phone calls. We wish to thank all applicants for their interest and advise that only those selected for an interview will be contacted.
 
We are committed to providing persons with disabilities equal opportunities regarding all employment activities, including access to jobs and accommodations during employment as required, in accordance with the Ontario Human Rights Code (OHRC) and the Accessibility for Ontarians with Disabilities Act (AODA).
Salary Range $24.25 to $30.33 per hour (PE 617)
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